How to Order
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To order a printed copy of our Catalogue and Price List
Telephone Becks or Susan Jennings on 01883 743 531
Or Fax: 01883 744 294
Or Email: sales@naive.biz
| If you have already received our catalogue and need an extra order form, simply: | |
| Download the form from our website, complete the order and post it to: | |
| PO Box 537 Godstone RH9 8WB | |
| Fax your order to 01883 744 294 | |
| Request a form by telephone and we shall be happy to fax or post one to you. | |
| We are happy to receive your order on email with your name, delivery address, contact no., product reference codes, description, ring size (if applicable) and price. For added security, we'll call you for your Credit Card Details and complete the transaction by telephone in the normal way. |
Cheques to be made payable to: Naïve Accessories Limited.
We accept credit card payment by Mastercard, Visa, VisaDebit, Visa Electron,
Maestro, Solo and JCB. Please be sure to have all correct codes, product
information and your credit card details to hand before you call. Your credit
card will not be debited until the goods have been despatched.
Our Orderline is open: Monday to Friday 9am – 5pm
Postage and Packing
FREE DELIVERY on orders over £75.
On orders £1- £74.99 a p&p charge of £5.00 will be made
for a secure delivery of your goods, within the UK: £7.50 p&p for
overseas delivery.
Delivery
We endeavour to despatch the goods as soon as possible after receipt of your
order, but please allow up to 28 days for delivery.
Availability
We aim to maintain adequate levels of stock on all of our product lines, however
at times it is possible that some lines may be temporarily out of stock. Should
your chosen item not be available, we shall contact you by telephone or email.
Exchanges
and Refunds
We are confident that our jewellery is made to the highest standard. If for
any reason you are not delighted with your purchase, return it to us within
fourteen days and we will exchange it or send a refund without delay. We recommend
that you use an insured delivery service.
N.B. It is not possible to exchange earrings unless they are faulty.
